BrightArrow
technologies

BrightArrow is a mass notification and communication software platform used by schools, districts, and other organizations to send simultaneous voice calls, text messages, emails, social media posts, and app push notifications.

For questions please email: tech@montedelsol.org.

How Parents Can Receive Communications by Text, Email and App

Receiving Texts and Emails
 
Parents phone numbers and email are automatically register with Brightarrow after your student is registered.  Nevertheless, If you are not receiving texts or emails please send an email to registrar@montedelsol.org asking to add your phone or email or both to our database, also please send a text to 79041 and write “Yes” in the body of the text, you will receive a confirmation that your phone number has been activated to receive texts and phone calls from the school.
 
 
Brightarrow App Set Up
 
If you are interested Brightarrow also offers an App to receive comunications from the school especially if you have more than one student at our school.  Here is how to set it up:
 
  • A parent can download “BrightArrow ParentHub” from your app store, then use the “sign up” link to create a login. One thing to note is that it is important that you create your login using a mobile phone number or email address that is register with the school. See: Create a ParentHub Account – BrightArrow Technologies Knowledge Base.
  • The app will automatically recognize your constituents by matching their email address or phone number to your BrightArrow lists.
  • Once you are logged in, you can go to the “Feeds” tab to see any messages that were sent to the email or phone number you used to create your login with. For a general guide of viewing messages in the Feed, see: Viewing Messages in the Feed – BrightArrow Technologies Knowledge Base.
  • Anyone who uses multiple phone numbers and/or email addresses can link all of them to their ParentHub account if they wish. This is useful for parents who have multiple phone lines or emails on file with your school. This is also useful for staff members who are parents of students attending the school. For example, maybe a staff member uses BrightArrow for work with their work email address but also receives BrightArrow notifications about their student to their personal email address. They can link both email addresses to their Staff/Faculty account and see all BrightArrow messages they’ve received in their Feed. For more details about how to do this, see: Linking Multiple Phone Numbers or Emails to Your ParentHub Account – BrightArrow Technologies Knowledge Base.